Senior IT Engineer

  • Category
    Infrastructure - 3rd Line Support Engineers
  • Location
    Stockport, Greater Manchester
  • Salary
  • External Reference
    050319

Role: Senior IT Engineer
Position: Permanent
Location: Stockport
Salary: £38,000


A great opportunity has risen in the Stockport area for an Senior IT Engineer to join an exciting financial company.

My client requires a Senior IT Engineer to join the IT function to be responsible for coaching and mentoring 1st and 2nd line engineers. As a successful IT Engineer you will work closely with 1st and 2nd line teams to identify and drive continual improvement.

This role is 70% 2nd line support and 30% team leading. Experience within both is essential.

Job Responsibilities:

* Work with 3rd line engineers to assist with application releases.
* Ensure that knowledge articles are accurate.
* Produce and maintain quality guides, policy, process and procedure documentation.
* Identify and drive change initiatives / opportunities for improvement.
* Manage more complex incidents and service requests, escalated from 2nd line.
* Manage role based access control requests across the group.

Experience:

* Proven track record of undertaking effective; incident, request and problem management.
* Strong working knowledge of Windows Server, RDP, AD, MS Exchange, Hyper V, VMware, PowerShell
* Strong understanding of WAN and LAN Networking.
* Strong working knowledge of System Centre 2012 including operations and virtual machine manager.
* Experience in building and maintain development environments.
* ITIL experience.


If you would like to be considered for this role then please forward your updated CV to Shelby_Partington@spring.com or call 0161 233 1591 Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Shelby Partington