Operations Manager - ScienceLogic

  • Category
    Infrastructure - Infrastructure Manager / Team Leader Roles
  • Location
    Hatfield, Hertfordshire
  • Salary
  • External Reference
    419406-A

Operations Manager - Monitoring

Spring technology are currently working in partnership with a leading managed service provider to recruit an operations manager with a focus on monitoring to join an exciting new project within the organisation

Hatfield
£50k - £60k

As an operations manager your focus will be on an exciting new project replacing existing monitoring systems with ScienceLogic. You will manage the technical operations of the tooling system while also leading and developing a proactive stance on maintenance activities.


Key Responsibilities
*Manage the day to day operations of the tooling team from resource management to team management
*Manage major incidents ensuring the operations team are fully focused on recovery, managing the supplier relationship and ensuring the escalation matrix is followed
*Lead the analysis and resolution of complex faults across the tooling and monitoring platforms
*Create service improvement activities to ensure technology and processes are continually reviewed and updated
*Ensure all systems have a forward schedule of maintenance

You will need
*Proven track record as a team leader or manager of an operation / application team
*Broad knowledge and experience of an IT Service environment
*Good understanding of IT Methodologies
*Demonstrable hands on experience across Windows / Linux operating systems, infrastructure and Virtualisation
*Exceptional communicator with both written and verbal communication across all levels of an organisation



Does this sound like you?
Could you make a difference in a thriving company?
Apply now for my immediate consideration
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To speak to a recruitment expert please contact Alice Beaumont