Desktop Support

  • Category
    Infrastructure - 1st Line Support Engineers
  • Location
    Leeds, West Yorkshire
  • External Reference

Global Company is currently seeking a Desktop Support Engineer for a 6 month contract based in the West Yorkshire area,

Daily Rate: £150

Job Duties
- First line of engagement with staff to understand and address their issues and needs as it pertains to desktop issues (Windows, Office365, etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cybersecurity, etc.)
- Follow and abide by ITIL/Service Management policies and procedures for Change Mgmt.,Problem Mgmt., Config Mgmt., Knowledge Mgmt., Request Fulfillment, etc. as outlined bythe Live Services team.

Requirements and Skills:
- 1 to 3 years' experience working in a regional / global organization providing desktop support services in a Microsoft environment (i.e. Windows, Active Directory, Office 365, Outlook, Skype for Business, OneDrive, Anti‐virus, Remote Access, etc.)
- Familiarity to technical software solutions from Autodesk, Bentley, Trimble, etc. are a plus
- Familiarity to software solutions from Adobe, Bluebeam, Cisco, Symantec, etc. are a plus
- Familiarity with IOS and Android mobile devices and

- Personal Computing (HP, Macintosh, etc.).
- Mobile Computing (iPhone, iPad, Samsung etc. as outlined by office / regional policy.
- Microsoft Windows Operating System, Macintosh OSx (limited).
- Microsoft Office 365 and associated services (i.e. OneDrive for Business, Skype for Business,
- Video Conferencing hardware / software based on global standards.
- Office Printers / Copiers as outlined by office / regional policy.

Please note: The client would also consider potentially offering a permanent position after the contract

Daily rate: £150pd

Please send an up to date CV for immediate attention! Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Bradley Thomas