Application Support Analyst

  • Category
    Infrastructure - Application Support
  • Location
    Sheffield, South Yorkshire
  • Salary
  • External Reference

Application Support Analyst

Spring Technology is currently working in partnership with a market leading software solutions provider in Sheffield to recruit a number of Application Support Analysts to join their highly successful and rapidly growing development team.

The role comes with a highly competitive salary and benefits package!

The Responsibilities
*Taking full ownership in resolving challenging functional and technical problems across a range of applications through effective troubleshooting and root cause analysis.
*Working closely with customers and managing expectations throughout the incident life in a confident and professional manner.
*Building strong and effective relationships with internal departments such as software development, configuration, project delivery and DevOps.
*Contributing towards Continual Service Improvement by pro-actively identifying areas of the service that can be improved, and/or leading on the implementation of such improvements where required.

The Requirements
*You will be a natural problem solver with a can do attitude coupled with a passion for technology and delivering the absolute best levels of customer service.
*Throw in a solid grasp of SQL and you'll be up and running in no time.
*Experience of one or more of the below technologies would be desirable but not essential.

If you are looking for an opportunity to join a leading technical solutions provider and play a pivotal role in its continued growth please apply now.
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Bruce Webster