10 things you’ll see in the post-COVID-19 workplace

  • 24/07/2020
  • 14:19
  • Client

COVID-19 is significantly impacting the office workspace - how they are used and accessed is already changing, from the use of hand sanitiser at the entrance to arrows directing the flow of people around the buildings.

Although the above concept office isn’t yet widespread, other innovations include heat-detection cameras that can check 100 people per minute. These are used by companies like Vodaphone to check the temperature of anyone entering their buildings. This level of data capture will become the norm. Amazon already uses security footage that is analysed by AI to check whether their warehouse workers are maintaining their distance, and COVID-19 is fast-tracking the tech industry at an unprecedented rate.

In April, the Adecco Group announced the creation of an HR services industry Alliance to develop health and safety guidance that will enable businesses and workers to safely return to the physical workplace when the time is right. Today, the Alliance has published a practical guide, that has reviewed more than 400 examples across 13 countries and five sectors.

So, what else will you see in the future of the workplace?

1. Tracking and tracing

Motion detection technology is being implemented in many of the world’s largest Fortune 500 company offices, as well as hospitals. In the case of medical facilities, this will create a drastic change in their processes. By using either motion detection or chips in security badges, an electronic map of a 400,000-square-foot-building could be called up, making it easier for staff to locate equipment and co-workers.

2. Data monitoring

Online employee surveys are becoming outdated. Businesses are increasingly choosing to monitor data created by the activities of their employees over canvassing their opinion through traditional techniques The monitoring of email text, social media messages and in-office biometric footprints will play a key role in workforce development. Employees will be more comfortable with these approaches if corporations are transparent about how they’re used, and this will highlight company performance target areas. In 2019, a study by Gartner showed that more than 50% of 239 large organisations were using non-traditional monitoring... That’s an increase of 30% since 2015, and 2020 is likely to show an even higher uptake.

3. 5G environments

The arrival of the high-speed, real-time data flow that 5G enables will help streamline cumbersome processes, facilitate service diversity and lead to global hiring and training rethink. Entire outdated infrastructures will be replaced. Cybersecurity protocols will have to match the surge in data transference, and IT decision-makers will take on more responsibility in the workplace. The 100x plus internet speeds will also create completely new business models.

4. Augmented reality

Look to enterprise landscaping for the future of augmented reality (AR) in the workplace. Enterprise landscaping has seen the most significant ROI in AR applications, and it’s one of the most competitive, complex and regulated industries in the world. AR collaboration combines the flexibility of video conferencing with note taking and 3D design tools. This hybrid environment will eventually be adopted by all industries and reinvent creative digital communication.

5. Hybrid offices

Although some companies will decide to transition 100% of their workforce to remote working, most companies will opt for the hybrid approach. This will require more development in HR monitoring since the allowance of remote working will depend on position. This will require closer performance monitoring, where staff ROI KPIs based on working environment will determine allowances.

6. Coworking spaces

Think of the future of coworking spaces like specific clubs, organisations, and places that you feel more naturally attuned to. The impact of COVID-19 has seen the increased use of virtual co-working practices including technologies such as virtual project boards, video meetings, online whiteboards and shared document storage.

7. Talent hiring

To hire the best talent available, companies will have to carefully consider their remote working policies. The Spring team works with high-level specialists daily and we offer consultations on how to create competitive compensation packages. In the global remote working marketplace, salary negotiation has become more complex due to remote working and increased mobility. Huge gaps in salary due to location will discourage the best talent, and future benefits will need to really stand out to potential candidates.

8. Professional development

In-person mentoring and coaching will be updated to follow new health and safety best practices. In the case of the remote worker, the way career paths and training programmes are designed will also be updated. Additional development opportunities will be offered, like conference invitations, online courses and other ways for employees to evolve within the company.

9. Wellbeing

In-house accredited mental health experts will be available in the actual and virtual corridors of companies, and a new level of therapeutic guidance will be standard. A study of 90,000 adults in the UK (health.org.uk) highlighted the main concerns during the lockdown, which were concerns about the future (63%), stress and anxiety (56%), and general boredom (49%). These areas will be the focus of wellbeing programmes, helping best practices to develop.

10. Gen Z support

The post-COVID-19 forecast recessions will be a global challenge, and they’re predicted to affect young people disproportionately. To face these challenges, companies will need to increase the online support and guidance available to these demographics. This will help them to transition from the scholastic to vocational world and engage with young people at an early age. Technical education will increase as well as public-private sector partnerships to create a skills-led recovery.

The most progressive and resilient organisations will embrace the ‘next normal’, and our team of expert consultants can keep you up to date with the newest trends. Contact us to find out more.