At Spring, we pride ourselves on being recruitment experts who find talented people to fill interesting and rewarding roles within IT and Telecommunications. 

We want to attract the best jobseekers to work with us on a permanent, contract, interim or temporary basis so we aim to provide them with the best service and the best opportunities.

With this in mind, we have developed our Candidate Charter, which clearly outlines the standards that you can expect from Spring and explains how you can get the most out of your relationship with us.



Communication

Communication

• We will provide constructive feedback throughout the recruitment process.
• At the start of your assignment, you will be given your main points of contact at Spring.
• The contract, invoice and timesheet procedure will be clearly explained to you.
• We will meet you within the first six weeks of an assignment and contact you every month for the duration of the assignment


Payment

Payment

• You will be paid accurately and on time every month.
• We will respond to payroll queries within 24 hours.


Professionalism

Professionalism

• You will be treated with integrity, professionalism and respect.
• At the start of your assignment, you will be given your main points of contact at Spring.
• We will request your permission before we submit your details to potential employers.
• You will receive full role descriptions of the positions that you are put forward for.


Candidate Focused

Candidate focus

• We will work proactively to find you suitable roles within the organisations that are most relevant to your career aspirations.
• We will keep you up to date with new roles that are suitable for you as they arise.
• We will treat you as an individual and we will work with you to manage your career.
• We will speak to you regarding your contract four to six weeks before your assignment ends.
• We will send you regular updates containing market information and training programmes that are appropriate to your needs.


How you can help

How you can help us

• Keep your personal details up to date. Ensure that we always know your current position, organisation, skills, accreditations and contact details.
• Be candid with us when we have discussions with you about opportunities and your future career plans.
• Honour and observe any commitments that you have given, either to us or to our clients.
• Provide accurate information and treat us as a trusted advisor.
• Give us feedback.