Website Services Manager

  • Category
    Media, Digital and Creative - Web Design
  • Location
    Birmingham, West Midlands
  • Salary
  • External Reference
  • OrganizationType

Website Services Manager

Website Services Manager / Digital Solutions / Stakeholder Management / Birmingham / Permanent

My well known and award winning client, recognised for being a great place to work, is looking for an experienced Website Services Manager to join their growing Digital Team.

The Website Services Manager role involves delivering digital solutions in order to produce the best outcomes for customers in adherence to regulation. You will also be required to support the day to day BAU management of the estate. A key aspect of this role will be working in collaboration with the digital team, business stakeholders and external digital agencies.

There will be a blended approach to home / office working with the clients head office being based in South Birmingham, West Midlands.

Key Responsibilities

*Manage the delivery of digital solutions across the digital estate
*Manage and provide direction to the external digital agencies
*Ensure effective collaboration and engagement with a range of stakeholders to understand and deliver their requirements
*Review project documentation and manage the feedback and sign off process
*Work with the digital team to ensure alignment to SEO and reputation management goals
*Ensure solutions meet best practice user experience, compatibility and accessibility standards
*Promote good customer outcomes and brand positioning
*Oversee the testing, QA and release plan
*Maintain a robust sign off process
*Ensure agreed KPIs and MI reporting is in place
*Manage the integration and handover of projects into BAU
*Support the day to day operations and change management on the digital estate

Key Skills and Experience required

*Experience of delivering digital solutions and working with digital agencies
*Excellent relationship management skills, demonstrable at all levels
*Understanding of customer needs
*Strong interpersonal and communication skills
*Ability to work under pressure and to adapt to a changing environment
*Good project management skills
*Understanding of accessibility standards
*Understanding of Google Analytics
*Understanding of user experience best practice
*A pragmatic approach to problem solving
*IT skills - good working knowledge of all Microsoft Office programmes

This is a great opportunity to join a successful business who truly care about their employees. The salary on offer is £41,000 - £51,000 plus a comprehensive benefits package including; 30 days holiday (plus bank hols), industry leading bonus scheme, very generous pension, private healthcare and many more!

Please apply ASAP to be considered!

Website Services Manager / Digital Solutions / Stakeholder Management / Birmingham / Permanent
Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Matthew Stone