Voice and Video Conferencing Engineer

  • Category
    Infrastructure - Voice Engineers
  • Location
    Derby, Derbyshire
  • Salary
  • External Reference
    STVVCE

Voice and Video Conferencing Engineer

Voice Engineer / Video Conferencing / Networking / Cisco / CUCM / Nottinghamshire / Derbyshire

My client, who are part of a globally recognised engineering group are looking for an experienced Voice and Video Conferencing Engineer to join their IT team at their UK head office on the Nottinghamshire / Derbyshire border.

The Voice and Video Conferencing Engineer will cover support, BAU admin and maintenance in line with company standards. You will be responsible for technical fault finding and incident management working as part of a global Network and Voice team, with potential to cross-train. You will provide diagnosis and resolution of network and voice incidents.

Key Responsibilities:
*Maintain and ensure high levels of network / voice availability and resilience deploy and maintain corporate standards
*Working with other technical teams the role will be a mix of projects and BAU.
*Prioritise production / business critical issues and escalate issue(s) to the appropriate global teams
*Complete assigned tasks and normal duties with limited direct supervision
*Actively involved in problem resolution, follow-up, testing, workarounds and equipment suggestions
*Assist in the inventory of all hardware
*Provide remote and on-site technical support
*Provide emergency on-call support as needed
*Perform accurate and timely updates of tickets in the company tracking system
*Other duties as assigned

Skills and Experience required:
*Demonstrable experience with Cisco CUCM coupled with hands on experience with Cisco switches and routers.
*Must be able to communicate effectively with others, both verbally and in writing.
*Ideal candidates are flexible, self-motivated and self-managing, with a strong sense of team and the ability to work independently
*Valid Driver's License and passport

This is an exciting opportunity to join an established company during an exiting period of change. The salary on offer is £40,000 - £50,000 plus an excellent benefits package including a generous bonus scheme.

Please apply ASAP to be considered!

Voice Engineer / Video Conferencing / Networking / Cisco / CUCM / Nottinghamshire / Derbyshire
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