Service Delivery Manager - Sheffield - £57k + car

  • Category
    IT and Telecoms - Service Delivery
  • Location
    Sheffield, South Yorkshire
  • Salary
  • External Reference
    DSM21SHEF
  • OrganizationType
    IT

Service Delivery Manager - Sheffield - up to £57,000 + Car + 10% Bonus

Company

A leading Sheffield based organisation with a fantastic reputation. The organisation is looking to improve its service capability and requires a Service Delivery Manager.

Role

We are recruiting for a Service Delivery Manager to be responsible for managing service capabilities with outsourced teams. This is a new role to ensure the business is getting the best service from its 3rd Party Providers, ensuring that SLA's, commercial agreements and best practice is adhered to.

You will be working with internal finance, legal and procurement teams but have a good understanding of commercial agreements. The role will be responsible for the continued evolution of service delivery, building out best practice including agile methodologies. The role will also be pivotal with ongoing commercial negotiations, service reviews and future supplier agreements.


Key skills and experience

* Experience working as a Service Delivery Manager within a medium/large organisation
* Extensive 3rd Party Management
* Experienced working to ITILV3 or ITILV4 principles
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Mark Chesters