IT Systems Engineer

  • Category
    IT and Telecoms - 3rd Line Support
  • Location
    London, Greater London
  • Salary
  • External Reference
  • OrganizationType

IT Systems Engineer - London - £40-45k
My client is looking for an experienced IT Systems Engineer to join the team based in London Bridge. The post holder will resolve 3rd line IT incidents, requests, and problems efficiently and effectively, whilst managing customer relations and expectations.

You will be involved in infrastructure projects relating to Services, Server and Back-office Infrastructure items and support all sites on the WAN including stations and depots with Hardware or Network related faults.

In addition, you will participate in the out of hours incident escalation rota, to resolve critical incidents that occur over weeknights and weekends.

The Ideal Candidate
*Experience of working in 3rd line Incident, request, knowledge, and problem management.
*Good SCCM skills.
*Server skills that show the complete lifecycle of servers, from building, maintaining, fault resolution and eventual decommissioning.
*Citrix Administrator with good skills in xenapp7.x
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