IT Support Technician

  • Category
    Infrastructure - 2nd Line Support Engineers
  • Location
    Sheffield, South Yorkshire
  • Salary
  • External Reference
    414574-B

IT Support Technician

Spring Technology is currently working in partnership with a leading organisation in Sheffield to recruit an IT Support Technician to join their highly successful team and develop their career further.

The role comes with a highly competitive salary and benefits package!

The Role
We are looking for an enthusiastic IT Support Technician to join our growing organisation. You will work as part of a team to manage and maintain the specialist infrastructure required to support our work. You will also be expected to support the Lead IT Support Technician to identify, design and implement ways to improve both end user functionality and the overall security of the Windows desktop service.

The Responsibilities
*Develop and maintain Windows 10 desktop imaging/configuration via InTune and AutoPilot.
*Support the Lead IT Support Technician to implement best practice across the IT estate.
*Maintain Azure AD and InTune.
*Troubleshoot and resolve issues related to wider desktop infrastructure, e.g. BitLocker, Azure AD, printing.
*Provide IT support to colleagues across the organisation.
*Build close relationships with external stakeholders.
*Ensure the integrity of the desktop estate by deploying and monitoring security patches and anti-virus/malware solutions.
*Support the Office 365 implementation via Intune.
*Maintain desktop related policies.
*Automate routine maintenance tasks via the use of scripting languages.
*Support the IT infrastructure for the organisation.

The Requirements
*Knowledge of managing and maintaining Microsoft Azure AD and InTune.
*Application packaging and deployment experience preferably within InTune.
*Knowledge of active directory group policies and/or InTune policies.
*Knowledge of Microsoft 365 (Windows 10/Office365 and EMS).
*Experience of supporting Skype for business/Teams video conferencing solutions.
*Ability to work under pressure and to demanding timescales.
*Strong verbal and written communication skills.
*Enthusiasm to learn new technologies.
*Working knowledge of PowerShell and Visual Basic Scripting languages and an ability to automate routine administration tasks (desirable).
*Good knowledge of Microsoft Surface devices (desirable).

If you are looking for an opportunity to join a leading organisation and play a pivotal role in its continued growth please apply now.
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Bruce Webster