IT Helpdesk - Stockport - £27,000

  • Category
    IT and Telecoms - 1st Line Support/Helpdesk
  • Location
    Stockport, Manchester
  • Salary
  • External Reference
    1234
  • OrganizationType
    IT

IT Helpdesk - Stockport - £27,000

You will be communicating on a daily basis with end-users of IT systems at all levels throughout the company and suppliers of goods and services. You will also be required to provide weekly reports to the IT projects manager relating to IT helpdesk service delivery, mentor junior team members and facilitate regular service review meeting with third party suppliers.

Support end users of all IT systems, ensuring that systems are regularly monitored/maintained, and any reported faults are resolved in a timely manner in accordance with the company and corporate IT strategy. Liaise with 3rd party hardware/software suppliers when reported faults cannot be resolved internally to seek a resolution. Provide weekly/quarterly helpdesk KPI reports to IT projects manager

If you are looking for a varied and busy Senior Helpdesk Analyst supporting a large IT environment please send me your latest CV letting me know the best time to call

IT Helpdesk - Stockport - £27,000
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Toby Rodwell