Internal Communications Specialist

  • Category
    Marketing and PR - Internal Communications
  • Location
    Birmingham, West Midlands
  • External Reference
    INTERNALCOMMUNICATI
  • OrganizationType
    IT

Internal Communications Specialist
Location: Birmingham
Duration: Initial 6 Months
Rate: £400 pwd

The Role;
As the Communications Executive you will be responsible for creating and maintaining exceptional multi channel internal communications, including gathering business/stakeholder requirements and taking ownership throughout the end to end work-flow/change process.

Responsibilities;
*Interface with key internal stakeholders and external suppliers to create and deliver exceptional customer outcomes
*Develop excellent customer communications based on strategic, commercial and competitive environment and prioritise work across a number of initiatives on an ongoing basis, driving clarity and agreement of the road map for change. Present updates on achievements, risks and issues to stakeholders and ensure the customer is always at the heart of each decision made
*Influence and manage stakeholder relationships to drive and measure strategic and operational change across the Business that is compliant and customer centric
*Manage and report project spend across relevant business case driven change
Requirements
*Ability to create and deliver innovative and substantive written or creative changes in business processes to drive best in class communication
*Strong industry knowledge across customer experience, regulation, document composition, print capability, postal markets and digital platforms
*Proven commercial acumen
*Strong interpersonal / influencing and negotiation skills that will enable a consistent approach to change

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Spring is an employment consultancy and operates as an equal opportunities employer.
Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lee Cahill