Helpesk Support Engineer - Swindon - 1 month rolling Contract

  • Category
    Infrastructure - 1st Line Support Engineers
  • Location
    Swindon, Wiltshire
  • Salary
  • External Reference
    JT3211

Help Desk Support Engineer / ST line/ First line / Support / Active Directory / Windows / Office 365 / Contract - Swanson - £100- £120 per day

Key Skills:
ST line support
Active directory
Password reset
Windows
Good communication skills

Desirable:
Office 365
ND line support

Responsibilities:
* Responds to requests for technical assistance in person, via phone, and electronically
* Diagnoses and resolves technical hardware and software issues
* Escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team.
* Troubleshoots IT related problems of application software, PC's, laptops, and printers
* Strong knowledge of Windows PX, Windows 7, Windows 8
* Knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
* Experience with wireless network support, VP, remote support
* Use of incident tracking and problem reporting tool
* Experience in hardware/software upgrades and troubleshooting
* Basic knowledge of Active Directory administration
* Ability to learn and support new applications
* Ability to install and configure new hardware including drivers, software, and peripherals

If this does spring some interest, please do send your most recent CV to Jackson_tavarez@spring.com

Help Desk Support Engineer / ST line/ First line / Support / Active Directory / Windows / Office 365 / Contract - Swanson - £100- £120 per day Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Jackson Tavarez