Business Process Analyst

  • Category
    IT and Telecoms - Business Analyst
  • Location
    Birmingham, West Midlands
  • Salary
  • External Reference
  • OrganizationType

Location - Birmingham 2 days a week / the rest from home.
Duration - 3 months
Rate - £350pd (inside ir35)

The primary role of the Process Analyst is to design the future HR processes as part of the HR Transformation Programme, ensuring that the new end-to-end processes are efficient, provide an improved colleague experience and deliver measurable benefits. You will run bench-marking activity were required to identify process efficiencies and determine resource models to run the future state.

Change agent:
*Experience required in applying customer experience, change or business improvement theory into practice in large organisations.
*Good communication and inter-personal skills.

Problem solving and decision making:
*Ability to manage complexity.
*Ability to remove internal / external barriers.
*Accurate and concise writing skills to create analysis reports, documentation and recommendations.

Stakeholder management:
*Competent negotiation and influencing skills needed to challenge peers, leaders and suppliers to achieve the best customer outcomes
*Understand the perspectives and agenda of stakeholders and take this into account when communicating

Specialist sills:
*MS Excel for information analysis and producing management information to support recommendations.
*MS PowerPoint.


*ARIS Connect process design (to appropriately trained BPMN standards)
*Experience of designing & implementing process architecture across large complex organisations to standard & quality.

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact George Worthy-lloyd