3rd Line Support Analyst

  • Category
    Infrastructure - 3rd Line Support Engineers
  • Location
    Bristol, City Of Bristol
  • Salary
  • External Reference
    050919B

Wintel Third Line Analyst
Are you looking for a new and exciting challenge? Are you looking to work for a leading IT infrastructure organisation with room for progression? If you answered yes to both then this may be the role for you. We are seeking a Third Line Analyst in Bristol.

The role
The successful candidate will have experience with working in managed services, providing support to windows server platforms. There will be times where you will need to show that you are able to make key technical decisions when working and demonstrate excellent communication skills.

The Responsibilities
*You will be designing, developing and deploying of technologies on Windows platforms.
*Offering solutions and workarounds to incidents/problems and working to SLA's and deadlines.
*You will need to keep up to date with advancements in technology
*Reviewing services and application delivery for the client.
*Prioritising and managing several tasks at a single time as this is a fast paced environment.
*Working on high level active directory issues.
*Work with a variety of customers to gain a detailed understanding of their requirements
*Establishing a good working relationship with wider teams and customers alike

The Requirements (Experience with as many as possible)
*Experience within a similar role is crucial.
*Microsoft Windows Server 2008/2012, including clustering.
*Experience with active directory at a high level.
*Understanding the interdependency between Active directory, DNS and DHCP.
*Experience with server hardware e.g.
*Experience with VMware or HyperV
*Exposure to citrix technologies.
*Experience with antivirus technologies e.g. McAfee.
*Experience with scripting.
*PKI and Certificate management experience.

Are you ready to take the next step on your career path with a leading IT infrastructure business!! Apply now for immediate consideration.
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Telma Fernandes