Retail IT

Retail IT is a division within HBOS plc and provides operational support and development for all of the existing systems and all of the IT development for the retail business. Retail IT provides the HBOS businesses with the technical backbone to support all Branches, Estate Agents, Contact Centres and Head Office systems in the UK.

Currently the division has around 1,100 IT professionals based mainly in West Yorkshire but also at a number of other sites across the UK. For this permanent recruitment project, candidates will be based across the "West Yorkshire campus" which includes sites within Leeds, Halifax or based in Chester.

Retail IT works in partnership with the business to help provide the technological changes that enable the mould of traditional High Street banking to be changed forever. The division currently has many major challenges based around a significant change agenda to support the ongoing progress of HBOS as a business, and guarantee their position at the forefront of the financial services industry.

Retail Objectives

  1. Deliver share growth in all key markets
  2. Get the balance right between sales and risk
  3. Become the UK’s lowest cost Retail Bank
  4. Improve customer service to stand out from the big 4
  5. Develop the UK’s friendliest and best motivated banking workforce

To support these objectives Retail IT as a department are always looking for opportunities to change for the better this is supported by initiatives such as, Opportunities promise which support the internal promotion or inter departmental moves of colleagues along with the unleashing potential programme.